mk999's Privacy Policy
This policy clearly sets out how your personal data is collected, used, and protected.
This privacy policy is an official document that explains how your data is handled in every interaction with the mk999 platform. By using this platform, you are considered to have agreed to the terms set out in this policy.
1 Introduction and Purpose
mk999 is a digital platform that lets players in Myanmar enjoy football betting, casino, slots, and other games on mobile. We treat data privacy as a top priority and commit to maintaining the trust of our players.
The purpose of this policy is to —
- Clearly describe the types of data we collect,
- Be transparent about the purposes for which that data is used,
- Set out your rights regarding data protection, and
- Clearly define under what circumstances data is shared with third parties.
2 Data We Collect
When players register, deposit, or play on the mk999 platform, the following types of data are provided automatically or directly —
a) Identity Data
- Name, date of birth, and age verification information (used to verify players are 21+)
- Contact information — phone number or email address
- Any details entered personally during registration
b) Financial Data
- KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer usage records
- Deposit / withdrawal amounts and timestamps
- Payment account name provided by the player when making a payment
c) Technical Data
- IP address, browser type, device information
- Site access logs (log files), page view data
- Data obtained from cookies and similar technologies (only non-persistent cookies are used)
d) Gaming Data
- Game history, bet amounts, and result records
- Records related to bonus and promotion claims
3 Purposes of Data Use
We use the data we collect only for the following purposes—
- Account Management — To handle player registration, login, and personal data verification
- Financial Processing — To verify and process deposits, withdrawals, and security checks
- Customer Service — To assist players via 24/7 Live Chat and email
- Security Protection — To prevent fraud, money laundering, and unauthorized access
- Responsible Gaming — To monitor player behavior and apply protective measures where needed
- Service Improvement — To analyze website usage data and improve the player experience
- Legal Requirements — To meet compliance checks and communication obligations under the law
4 Data Protection Methods
mk999 combines technical and organizational safeguards to protect players' personal information—
- SSL Encryption — All data transfers are protected with SSL/TLS encryption
- Access Control — Only authorized staff can access player data, and all access is logged
- Data Firewall — Firewalls and network security measures are in place to block external intrusions
- Regular Security Audits — Security checks are carried out regularly and any vulnerabilities are addressed immediately
- Data Loss Prevention — Regular data backups are maintained to guard against unexpected loss
We want to be clear that no technical protection can offer a 100% guarantee. Players are also responsible for keeping their own account passwords secure.
5 Data Sharing with Third Parties
We do not sell, rent, or share players' personal information with third parties for advertising purposes. However, limited data may be shared in the following circumstances—
- Payment Service Providers — Only the data strictly necessary to process transactions with KBZPay, Wave Money, AYA Pay, CB Pay, and banking partners is shared
- Technology Service Providers — Companies that assist with platform software, data storage, and operations (they are also held strictly to our policies)
- Legal Requirements — When data must be provided to legal authorities in accordance with the law to fulfill official obligations
- Player Consent — Data shared after the player has given their own agreement
If a third party uses data we have provided in a way that goes against our policies, we will immediately stop sharing data with them.
6 Policy on Cookies and Tracking
Our website uses cookies in a limited way to improve the player experience—
- Essential Cookies — Required to maintain login sessions and carry out security checks
- Functional Cookies — Used to remember player preferences such as language and settings
- Analytics Cookies — Collect non-identifiable data to help us understand how the website is used
Players can block cookies through their browser settings, but please note that doing so may limit some website functionality.
7 Players' Rights
Every player on the mk999 platform has the following rights regarding their data—
- Right to Access — The right to request a copy of your data that we hold
- Right to Correction — The right to request correction of any inaccurate data
- Right to Erasure — You can request that your data be deleted, unless there is a legal requirement to retain it
- Right to Portability — The right to request your data be provided in a readable format
- Right to Restriction — You can request that the processing of your data be restricted under certain conditions
- Right to Object — The right to object to certain data processing activities, including those related to functional cookies
To exercise any of these rights, contact us at [email protected]. We will respond within the latest timeframe we are able to manage.
8 Data Retention Period
We retain player data only for as long as it is needed—
- Data of players with active casino accounts is kept for as long as the account remains open
- Due to financial risk management and legal requirements, data may be retained for a set period after account closure before being deleted
- Data that is no longer needed is securely destroyed
9 Protection of Minors
The mk999 platform is for players aged 21+ only. We do not intentionally collect personal information from anyone under 21. If we become aware that personal information from someone under 21 has been submitted without our knowledge, we will delete it immediately. Parents and guardians are responsible for preventing their children from accessing this platform.
10 Policy Updates and Notification
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Modified" date on this page. For significant changes, we will make efforts to notify players automatically.
Continued use of the platform after any update will be taken as acceptance of the revised policy. If you do not agree, you may contact [email protected] to request that your account be closed.
11 Contact Information
If you have any questions or requests regarding this Privacy Policy —
- 24/7 Live Chat (Myanmar language) — contact us directly through the website
- Email — [email protected]
Please note that for any data-related requests, we will only share data after the player has verified their identity.
Have a question about your personal data?
Our 24/7 Live Chat (Myanmar language) is ready to answer your questions right away.
Privacy Protection Quick Answers
Only staff who need access to handle your data (Customer Support, Finance Team) and data service providers operating under strict confidentiality requirements can view it. All our staff are bound by a Non-Disclosure Agreement (NDA).
We never sell, rent, or share your data with advertising companies or data brokers under any circumstances. mk999's revenue model has nothing to do with selling data.
Yes. Beyond what is required by law (e.g. the period financial records must be kept), you can request deletion of your data. Email [email protected], verify your identity, and submit your request.
mk999 does not store bank card numbers on our servers. KBZPay, Wave Money, AYA Pay, and CB Pay transactions are processed through their own encryption systems. Once a payment is complete, only the payment account name and amount are recorded.
Blocking functional cookies may affect your ability to maintain a login session. Blocking only advertising/tracking cookies will not affect login functionality, but your site experience may differ.
The "Last Updated" date on this page will always be kept current, and for significant changes we will try to notify players via Live Chat. Check back on this policy page regularly to stay up to date.